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Terms and Conditions

Welcome to AAA Protect. These Terms and Conditions govern your use of our website, services, and protection plans. By signing up for our services, you agree to the following terms.

SMS Terms & Conditions

At AAA Protect, we value your privacy and are committed to maintaining transparency about how we communicate with you via SMS (text messaging). By opting in to receive SMS messages from us, you agree to the terms outlined below.

1. SMS Consent Communication

Your phone number, obtained as part of the SMS consent process, will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

If you consent to receive SMS messages from AAA Protect, you may receive texts related to the following:

  • Acccount notification CDL protection appointment reminders
  • Case status updates or follow-up messages
  • Billing and account inquiries
  • Customer support responses

Example: "Hello, this is a friendly reminder of your CDL Protection appointment with AAA Protect on [Date] at [Time]. Reply STOP to opt out."

3. Message Frequency

Message frequency may vary depending on the type of communication. You may receive up to 2 messages per week regarding your appointments, billing, or service updates.

4. Message and Data Rates

Standard message and data rates may apply depending on your carrier’s pricing plan. Charges may vary for domestic and international messaging.

5. Opt-In Methods

You may opt in to receive SMS messages from AAA Protect through the following methods: By checking the SMS consent box on our website forms By checking the SMS consent box on our website forms

6. Opt-Out Method

You can opt out at any time by:

  • Replying “STOP” to any SMS message
  • Calling us at (855) 222-7707
  • Emailing contact@aaaprotect.com

7. Help and Support

If you're experiencing issues or have questions:

  • Reply “HELP” to any message
  • Contact us at:
    📞 (855) 222-7707
    📧 contact@aaaprotect.com
    📍 9361 Keyser Rd, Nokesville, VA 20181, USA

8. Standard Messaging Disclosures

  • Message and data rates may apply
  • You can opt out anytime by texting “STOP”
  • For help, text “HELP” or visit our Privacy Policy and Terms of Service pages
  • Message frequency may vary

9. Your Consent

By providing your mobile number and checking the SMS consent box, you authorize AAA Protect to send SMS communications as described. Consent is not a condition of purchase.

Note: These terms are subject to change. Please check this page periodically for updates.

Company Terms & Conditions

1. General Terms

1.1. By accessing AAA Protect’s website and enrolling in our plans, you agree to comply with these terms.

1.2. AAA Protect reserves the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of our services constitutes acceptance of any revised terms.

2. Eligibility

2.1. You must be 18 years or older to enroll in any of AAA Protect’s services.

2.2. Our plans are available to individual CDL holders and companies managing fleets of commercial drivers.

3. Plan Enrollment and Payments

3.1. Enrollment in any of our plans requires providing accurate and current information.

3.2. Payment for services is billed monthly, with the first month free as part of our promotion.

3.3. AAA Protect reserves the right to cancel or suspend services if payment is not made on time.

3.4. You can cancel your plan at any time by contacting our support team, but no refunds will be provided for unused portions of the month.

4. Services Provided

4.1. AAA Protect offers CDL protection, DOT inspection support, ELD compliance assistance, and fuel discounts as described in the respective plans.

4.2. The services provided are subject to availability and may change based on updates in industry regulations.

4.3. AAA Protect does not guarantee that the use of our services will prevent all violations, penalties, or fines. We provide advice and assistance to help reduce risks and ensure compliance.

5. Use of Services

5.1. You agree to use AAA Protect’s services only for lawful purposes and within the scope of your CDL protection needs.

5.2. Any misuse of our services, including providing false information or using the services for illegal activities, will result in immediate termination of your plan without refund.

5.3. AAA Protect reserves the right to terminate your access to services if you violate these terms or engage in behavior that harms our business or reputation.

6. Liability

6.1. AAA Protect is not liable for any direct, indirect, incidental, or consequential damages that arise from the use or inability to use our services.

6.2. We are not responsible for any penalties, fines, or violations incurred while enrolled in our plans. Our role is advisory, and we provide services based on the information you provide.

6.3. AAA Protect’s liability for any claim related to your use of our services is limited to the amount paid by you for the plan in the previous month.

7. Fuel Discounts

7.1. Fuel discounts are offered through third-party partners. While AAA Protect strives to provide access to the highest discounts, we are not responsible for fluctuations in discount amounts.

7.2. Use of fuel discounts is subject to the terms and conditions of the third-party providers.

8. ELD Compliance

8.1. Our ELD compliance services provide guidance and support to help you comply with federal regulations regarding electronic logging devices.

8.2. AAA Protect is not liable for any fines or penalties resulting from ELD non-compliance, inaccuracies, or errors in your logs.

9. Cancellation and Termination

9.1. You may cancel your plan at any time by contacting our support team. Cancellation requests will be processed within 3 business days.

9.2. AAA Protect reserves the right to terminate your plan if you fail to comply with these terms or if we determine that continued service is not feasible. In such cases, no refund will be provided for unused services.

10. Privacy Policy

10.1. AAA Protect respects your privacy and is committed to protecting your personal information.

10.2. Our Privacy Policy outlines how we collect, use, and protect your information.

11. Dispute Resolution

11.1. Any disputes arising from or related to these Terms and Conditions will be resolved through arbitration in accordance with applicable laws.

11.2. By agreeing to these terms, you waive your right to file a lawsuit in court, except for matters that may be resolved in small claims court.

12. Governing Law

12.1. These Terms and Conditions are governed by the laws of Virginia, United States.

12.2. Any legal disputes will be handled in the jurisdiction of Virginia, United States.

Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

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